IAC Sample Certification Exam
Question #9: As you’re preparing your recordings for scoring by the IAC Certifiers, you notice that your voice sounded pressured, you were talking more than usual and you used terms with which your client was not familiar. What Mastery might the certifiers point out needs more work?
The correct answer is "c":
c) Expressing.
If the coach is expressing himself masterfully, he will say what needs to be said in a way that is easily followed and understood by the client. Anything that keeps the coach from doing that is demonstrating lack of skill in Mastery 5.