Focus full attention on the client, processing information at the level of the mind, body, heart and/or spirit, as appropriate. The coach expands the client’s awareness of how to experience thoughts and issues on these various levels, when and as appropriate. The coach utilizes what is happening in the session itself (client’s behavior, patterns, emotions, and the relationship between coach and client, etc.) to assist the client toward greater self-awareness and positive, appropriate action.

1. The client is free to express and engage with present reality.
2. The client is unencumbered by past or future preoccupations or concerns.
3. The client benefits from coaching insight and support on all levels.
4. The coach is highly attuned to subtle communications from the client.

1. The coach is aware of the dynamics occurring within the session, within the client, and between coach and client, and understands how the dynamics are affecting the client and the coaching.
2. The coach has a simultaneous and holistic awareness of the client’s communications at all levels.
3. The coach is able to discern whether the client is communicating from the past, present or future.
4. The coach allows the client the opportunity to process and clarify the coach’s questions and comments.
5. The coach allows the client the opportunity to process his or her own thoughts and responses.

• responses from awareness vs. conditioned reactions
• here and now vs. past or future
• attuned vs. alert

The coach:
1. Uses what is happening in the session, or between coach and client, as an opportunity for learning and discovery.
2. Shares what the coach is noticing, realizing, or feeling when it could serve the client.
3. Remains open to the client’s perspective.
4. Maintains connection while noticing themes and patterns.
5. Asks questions and offers observations at different levels, as appropriate.
6. Provides moments of silence for the benefit of both the client and coach to check in for more subtle ways of knowing.
7. Checks in with the client about thoughts, feelings and intuition.
8. Checks in with the client about what the client is feeling in his or her body, if appropriate to that client.
9. Expands the client’s awareness of different levels of knowing.
10. Shares intuitions and theories with lightness.
11. Offers the client possible ways to explore “inner knowing” and how to use the body as a source of wisdom and a touchstone for making decisions.
12. Interrupts to refocus the client when appropriate (for example, when the client is caught up in telling a story or the client is talking about unrelated issues).

The coach:
1. Does not engage with the client at the level at which the client needs coaching.
2. Shares something that obviously is not relevant or is counter-productive.
3. Pushes the coach’s own point of view or agenda.
4. Does not recognize or address counter-productive behaviors when they occur during the coaching session.
5. Does not address key behavioral patterns of thought, behavior or expression as they occur during the session.
6. Is not aware of how the coach’s own behavior is affecting the coaching or the client.

1. The coach demonstrates awareness of the client’s expression on multiple levels, as appropriate.
2. The coach remains light and enjoys the coaching process.
3. The coach and client allow valuable moments of quiet during the coaching conversation.
4. The coach is mindful of the client’s agenda and needs.
5. The coach helps the client to determine and express his or her own point of view at different levels of mind, body, and spirit, as appropriate.
6. The coach shares his or her point of view without attempting to persuade the client to adopt that viewpoint.
7. The coach models for the client the value of expanding his or her levels of awareness as appropriate.
8. The coach helps the client engage with present reality, what is happening in the moment.
9. The coach effectively uses the coaching relationship, and the session itself, as a coaching tool.